Gwen Dalton, 73, of Rushmere Place, Haverhill, was picked ahead of a number of nominees across West Suffolk to be awarded the title.

She has been part of a number of groups for many years and is a neighbourhood watch co-ordinator and still part of the Safer Neighbourhood Team and Chalkstone Tenants and Residents' Association.

Mrs Dalton said: "I'm very honoured, I never expected anything like this.

"I'm just so surprised to have got it, I'm sure there are people who do more than I do around the place."

She recently won a two-year fight to get bollards put in place on the estate to stop cars driving on the grass and protect pedestrians between Thurlow and Vange Place

She also campaigned to get a footpath put in place on Hardwick Road, Haverhill, something that she met Mr Spring about.

"West Suffolk is very lucky to have so many people who spend a considerable amount of their time and energy helping others," said Mr Spring.

"I am constantly amazed at the commitment of our volunteers and I'd like to congratulate everyone who was nominated this time round.

"The contribution of all those nominated was so outstanding that I found it very difficult to pick a winner.

"However, Gwen Dalton's dedication and commitment did stand out.

He added: "She's done it very quietly and consistently over many years which is what a local hero is all about."