UK Power Networks has made substantial progress in restoring power supplies to properties across the East of England and South East affected by Monday’s storm.
Of nearly 700,000 properties affected there are now a few thousand properties still without power this morning.
Director of customer services Matt Rudling said: “There may be a few remote properties that will take a little longer but we are now confident that we can return virtually all properties’ power supplies by the end of today (Thursday).
“We have only been able to do this through the efforts of our outstanding workforce. This has been a difficult time for our customers and we thank them for the patience they have shown∙”
There are currently about 2,700 properties in the East of England without power and approximately 410 in the South East.
Some counties were back to normal by Tuesday (Bedfordshire, Buckinghamshire, Norfolk and Cambridgeshire).
“The storm was the biggest the company has coped with since 2002, and it caused extensive damage to overhead power lines.
More than 1,000 specialist engineers are working hard with us from Liverpool, Yorkshire, South Wales and the Midlands with new arrivals from Northern Ireland today.
“Once all power supplies are restored there will still be repairs and cleaning up to be carried out over the coming days to ensure the network is fully restored to its usual reliable state.
Customer service staff and volunteers from the British Red Cross, which works in partnership with UK Power Networks, are also on site helping people. There have been help centres set up yesterday and today near villages without power in Suffolk, the worst affected county. Today UK Power Networks has arranged more help centres with the Suffolk local authorities, the Salvation Army, Royal Voluntary Service and Eastern Facilities Management Services to provide information, warm drinks and hot snacks for communities still without power. UK Power Networks has a liaison officer at each location to provide information on the response and recovery from the storm.
The centres will be open from 9am to 2pm and will serve hot refreshments from 10am onwards.
If you have a power cut in the South East call 0800 783 8866 and in the East of England call 0800 783 8838. You can also see follow the company on twitter for updates.
If you have a power cut and your neighbours are on, please do try resetting your trip switches before calling us. In the South East call 0800 783 8866 and in the East of England call 0800 783 8838.
You can also see www.ukpowernetworks.co.uk and follow the company on twitter for updates. Anyone spotting a damaged power line is also urged to report it to UK Power Networks, but to please stay well clear of the equipment.
If you have a power cut you should:
Try resetting your trip switches
Call our free power cut helpline for your area or follow us on twitter
Listen to your local radio station, or see our website and twitter, for updates on progress
Keep a torch close to hand and if using candles, use them safely
Stay warm by staying in one room, or even in bed
Keep an eye on elderly or ill people living nearby
Take care if you go out tonight as street lights may also be off supply
Switch off most electrical equipment.