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Public views sought on West Suffolk Hospital services

West Suffolk Hospital, Bury. ENGANL00120140601110152

West Suffolk Hospital, Bury. ENGANL00120140601110152

 

Patients, relatives and carers who have used services at West Suffolk Hospital are being invited to share their views and further improve quality of care at a special event taking place next month.

The listening and learning event will give anyone with experience of using the hospital the chance to feedback their opinions – whether good or bad – about the care and treatment they received.

Their views will then be anonymously collated and actions taken wherever necessary.

Sam Bower, deputy chief nurse at West Suffolk Hospital, said: “We are committed to improving the experience which all of our patients have when they come into hospital, and hope that this special event will help us do just that.

“The forum will help us to identify where we are doing well, as well as highlighting areas where we could do better. We will then act on the feedback we receive to make further improvements.

“We hope to hold these events regularly in the future as part of our ongoing ‘Patients First’ initiative, which aims to ensure every single patient using the hospital has the best possible experience.

“We would encourage anyone with experience of using West Suffolk Hospital to come along, share their views and help shape our services for the benefit of future patients.”

The listening and learning event takes place on Saturday, August 9 between 9.30am and 11.30am in the Education Centre at the rear of the hospital site.

Anyone who would like to attend should phone 01284 713949 or email HYPERLINK “mailto:foundationtrust@wsh.nhs.uk” foundationtrust@wsh.nhs.uk by 1 August to book their place.

Light refreshments will be available and people attending will be able to park for free in car park E.

 

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