A telephone scam is circulating in the county, with fraudsters offering cash prizes and purporting to be from ‘Suffolk Council’.
Residents across Suffolk have been receiving calls from ‘the council’ about a grant.
They are then being asked various financial questions and advised that they could win £500 if they fill out a ‘spending survey’.
Trading Standards officers are offering the following advice to residents who receive similar calls:
Do not give out any personal details like your address or ‘confirm’ details like your bank account number over the telephone
Never share your PIN number with anyone
If you receive a phone call from someone you don’t know, always ask for the name of the person you are speaking to and who they represent.
Verify this information by calling the organisation yourself.
Councillor Colin Spence, Suffolk County Council’s cabinet member for public protection, said: “A call from ‘Suffolk Council’ asking residents to answer any personal or financial details should immediately set alarm bells ringing.
“It is vital that anyone who has received a cold call of this nature reports it to the Citizens Advice Bureau immediately to help put an end to this potentially damaging scam.”
To help reduce marketing calls, residents can sign up to the Telephone Preference Service on 0845 070 0707.
The Telephone Preference Service (TPS) is the free and will allow homeowners to record their preference not to receive unsolicited sales or marketing calls.
To report similar calls or to obtain general consumer advice call the Citizens Advice consumer helpline on 08454 040506.
For all the latest news see Thursday’s (September 5) Echo.