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Bus service linking Haverhill to West Suffolk Hospital is now taking concessionary bus passes




A community bus service that connects Haverhill to West Suffolk Hospital in Bury St Edmunds is now offering free transport to holders of concessionary bus passes.

The service, which passengers can book through the online community transport service called ‘RIDE’, launched on August 1 last year and is provided by The Voluntary Network - Suffolk County Council’s Connecting Communities operator in West Suffolk.

When it was launched, concessionary bus passes were not accepted, meaning the cost of a return fare from Haverhill was (as it still is) £8.

Now though, bus passes are being accepted, and not only that, the bus is now able to pick up passengers at any bus stop in Haverhill - previously it only collected and dropped off at the main Jubilee Walk station.

The Haverhill to West Suffolk Hospital community bus service on the day it was launched. Picture by Mark Westley.
The Haverhill to West Suffolk Hospital community bus service on the day it was launched. Picture by Mark Westley.

The service was funded by Suffolk County Council until this month, but funding has now been secured for another year through the West Suffolk Alliance, consisting of West Suffolk NHS Clinical Commissioning Group, Norfolk and Suffolk NHS Foundation Trust (NSFT), Suffolk County Council and the Suffolk GP Federation in both.

The new arrangement has paved the way for the changes, which have been welcomed by Caroline Robinson, manager of the The Voluntary Network.

She said: "The service is definitely still here. We want to make sure that as many people use it as possible.

"It is still £8 for an adult return but it is free if you have a concessionary bus pass, which is absolutely brilliant news.

"It doesn't just go from Haverhill bus station. You can use any bus stop in Haverhill and there's a list of villages en-route that we can also pick up people in.

"All people have to do is call in and book, let us know when they would like to travel and we will see what we can do."

The service delivers direct to the hospital and also drops off round the back too. Bookings are made on 01638 664304 or at bookyourride.co.uk



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