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Customer service is the main topic at the next Coffee Means Business event near Haverhill




Leanne Castle at one of MENTA's Coffee Means Business events.
Leanne Castle at one of MENTA's Coffee Means Business events.

The next Coffee Means Business event being held by MENTA at Baythorne Hall near Haverhill takes place on Thursday, July 5, from 9.30am to 11.30am.

The invited speaker will be Sarah Waterson of Hunnaball Family Funeral Group, a family business with 10 branches across Suffolk and Essex.

Sarah is responsible for the training and development of staff and will share her ideas on what makes great customer service.

Booking isn’t essential, just pay £5 on arrival. For more details go to the events page at www.menta.org.uk or call 01284 760206.

MENTA’s Coffee Means Business is ideal for people who don’t usually attend networking events. People stand and chat over a cup of coffee or tea, making those all important new contacts which may become new sales and clients over time.

Leanne Castle of MENTA commented: “The events are designed to be welcoming and informal, Coffee Means Business is an effective way of making new connections.

"My role is to ensure those who attend are linked up with likeminded people and to encourage a relaxed, chilled atmosphere where everyone can make the very most of the networking opportunities.

"We encourage visitors to bring their business cards and always have a free raffle for a rather good bottle of wine chosen by Baythorne Hall.”



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