Public asked to join fight against scammers in Suffolk

Two teenagers were approached by a man in a car who asked them to get in
Two teenagers were approached by a man in a car who asked them to get in

As part of Suffolk Trading Standards’ biggest recruitment drive for volunteers to date, strong, community focused people are being asked to step up and ‘Join the Fight’ as Suffolk Consumer Champions.

Launched today at the Suffolk Show, Councillor Colin Spence, Suffolk County Council’s cabinet member for Public Protection began recruiting his army of Consumer Champions to protect Suffolk residents and fight against unscrupulous rogue traders.

Started in 2011, the Consumer Champion network, acts as a bridge between Trading Standards and the local community. Working hand in hand with Suffolk residents, the network aims to make it easier for people to access information about consumer rights, protecting themselves and their community in the process.

Every year, more than three million people in the UK fall victim to scams, losing hundreds and even thousands of pounds. The network offers people a real opportunity to help stamp out rogue trading, expose scams and raise awareness of product recalls across Suffolk, which often affect the most vulnerable people in our society.

Councillor Colin Spence said; “Our ultimate goal is to expand our network of reliable, supportive, dedicated Consumer Champions, reaching out to communities across the entire county. If you want to make a difference, take on a new challenge and protect your community, friends and loved ones, now is your chance.

“Scammers are picking the pockets of millions of innocent people. Pensioners and hard-up households face invasion through their computers, phones, letterboxes, and on the doorstep. We are running this campaign to encourage people to fight back against the fraudsters pushing their cons into the county’s homes by reporting those scams.”

During the Suffolk show, over 50 people pledged their support to the ‘Join the Fight’ campaign, Visit or @SuffolkTS on Twitter for more details.

They will be joining the current 215 volunteers such as Gordon Hall, a Consumer Champion from Newmarket, who was able to assist a family member when a doorstep incident was occurring. Gordon recognised that the family member had been approached by a rogue trader, and was able to offer them the support that they needed to stop work from continuing on their property. With Gordon’s support, Trading Standards was able to obtain details of the main culprits.

Anyone over the age of 18 can “Join the Fight” and become a Consumer Champion. Visit for more details or to complete an application form. It can be returned to the Community Engagement Officer via email on or post: Trading Standards, Landmark House, 4 Egerton Road, Ipswich, IP1 5PF.