West Suffolk Hospital cancer patients get to share their views

Phil Worsley talking to cancer patients at the forum ANL-150105-153827001
Phil Worsley talking to cancer patients at the forum ANL-150105-153827001

Patients from across west Suffolk who have received treatment for cancer were given a valuable opportunity to share their views on the care they received during a special feedback event.

The West Suffolk Cancer Services User Group met during April at an open forum.

Arranged with support from West Suffolk Hospital and West Suffolk Clinical Commissioning Group (CCG), it was designed to gather feedback about every stage of the patient journey, from diagnosis through to discharge.

Around 50 patients attended the forum, which was the fifth of its kind held by the group.

The feedback they gave during the day is now being collated, with a report due to be presented to West Suffolk NHS Foundation Trust and West Suffolk CCG later in the year.

Phil Worsley, who helped organise the event, said: “The event was a great success, with attendance 50% up on previous years.

“We are very grateful to everyone who gave their time to attend and share their views.

“We asked for opinions on everything from diagnosis to breaking the bad news, which can often be quite traumatic, as well as treatment, information and support and care in the community.

“We are now pulling together all of the comments we received – both good and bad – and will present them to the hospital and CCG to see if there are any areas where care for cancer patients could be further improved.”

For more information about the group, please contact Nicky McKee, Macmillan cancer information manager at West Suffolk Hospital by calling 01284 713023 or emailing HYPERLINK “mailto:cancer.infocentre@wsh.nhs.uk” cancer.infocentre@wsh.nhs.uk