Youngster praised for calm response
A 10-year-old from Steeple Bumpstead been praised for staying cool and calm in an emergency.
Linton Heights Junior School pupil, Tyler D’Arcy-Jones, 10, called 999 and carefully followed instructions for his dad Lee, who was suddenly struck down at home by crippling pain following a recent kidney stone operation.
East of England Ambulance Service NHS Trust (EEAST) call handler George Lock said: “Tyler handled the situation in such a mature manner. He stayed so calm and listened to all my instructions. He was fantastic throughout the call and did everything I asked of him and more. It was a privilege listening to how calm and collected he was.”
Tyler said: “It was a bit scary. Dad’s back and side started hurting a lot and he went into the bathroom. He was shouting a lot and it got very painful really quickly. I got really worried and called 999.”
Father, Lee D’Arcy-Jones, said: “Tyler was excellent. He called the ambulance and he really took over. He dealt with them and stayed remarkably calm. My breathing was all over the place because of the pain I was in. The call handler was ultra-cool and the ambulance crew were spot on. They did everything at an efficient pace and they calmed everyone down.”
Harlow student paramedic Georgina Kell arrived at the D’Arcy-Jones’s home in Steeple Bumpstead near Haverhill on February 17 with paramedic Nick Boar. Georgina said: “Tyler was so grown up and he really took control of the situation. He got me everything I needed and looked after his little sister so we would treat his dad who was really in a lot of pain. He’s a real credit to his family.”
Linton Heights Junior School Headteacher James Puxley said: “Everybody is very proud of Tyler. He’s a fantastic pupil and I am really impressed at his quick-thinking and the level of maturity he showed.”